A team of 10 members ready to help
A feedback within a maximum of 24 hours
2 warehouses in France
More than 250 references on stock
Delivery time within 2 or 3 days
92 % of our customers were “very satisfied” with our service and products in 2016
Customer satisfaction is a key concern at Itec.
We guarantee the quality and compliance of our products by running weekly laboratory tests.
VpCI based products are safe for the environment and users. Certified ISO 9001 and 14001, Cortec commits to continued development of processes and products that are useful, non-hazardous to the environment, and recyclable.
Our customer service department focuses on 3 main indicators:
- Product Availability
- Customer satisfaction
- Prompt order processing and enquiry-to-quote lead times